Please note that you need to pay into the correct payment item in Parent Pay. We cannot be responsible for transferring money between different payment items if you do not pay into the correct item.
For example, if you have paid money in for school meals, you cannot use that money for Football Club. You will need to pay Football Club payments in to the “Football Club” payment item on Parent Pay.
If you use Pay Point, you will need a bar code for each item, you will need to contact the school office to get this.
Please be reminded that unless each payment item is in credit, your child will not be able to attend any before or after school clubs.
Please can you explain what happens with parents who pay with childcare vouchers? I pay with childcare vouchers so I do not have the option to choose where the money is allocated each month. I have just found out that my vouchers were not allocated correctly; and now I have been informed that i am in arrears which is not possible.
I look forward to your response.
Hello Davinia,
Thank you for your comment. With childcare vouchers, you will need to tell us via email how you would like us to allocate them to each specific club, then we can allocate the items on Parent Pay.
Best wishes,
Attie