Thank you for your feedback

I thought I’d share a lovely comment left by someone in our community about the information we posted about the benefit cap currently being introduced across the country.

Hi there,

I wanted to say how brilliant it is to see you raising awareness on the benefit cap. I am a Board Member for a reputable Housing Association. At the moment there are many changes to the benefit system already in place or soon to be implemented. These changes are heavily impacting a vast amount of people, many of whom are completely unaware of the changes to come or how it will affect them. Our biggest concern and 1st priority is providing information and support to all those affected. The first step is awareness. I am so very pleased to see that Heavers farm are signposting for guidance on the benefit cap. I am also pleased to see Heavers farm recognise the importance of raising awareness on these changes to their parents. This really shows their commitment to the children and their home life. Absolutely brilliant. Bianca Layne.

Thank you Bianca for your feedback, and if there is anything else we can do to raise awareness amongst our families, please let us know.

star-thank-you

1 Comment

  1. Hi Susan Papas,

    This isn’t necessary to post onto the blog… I Just wanted to say that you responded so swiftly to my comments on the feedback questionnaire. I was so surprised to have my concerns about my daughters reading addressed the VERY next school day. The nursery have been brilliant thank you.

    I often scan the website, honestly I was so surprised to see that you had captured the benefit cap. I will most definately be taking that to my next board meeting…

    My key area on The Board, is customer service. Your customer service is definately second to none.

    A personal thankyou to you, both for taking your parents feedback so seriously but mostly for addressing my comments about Elizabeth and Nursery.

    Have a lovely weekend (although it appears you are working 🙂 have a rest)

    Kindest regards

    Bianca (Elizabeths Mummy)

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